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FWD Updates – Monday 14th June 2021
Global Markets Update – Monday 14 June 2021
Global stocks hit an all-time high amid expectations that the economic recovery will remain robust outweighed caution over whether the Federal Reserve will start to talk about tapering at its next policy meeting.
At the G7 summit in Cornwall, western leaders rejected austerity in a post-Covid world and vowed to continue with economic stimulus. However, tensions between the UK and EU continued over the Northern Ireland protocol, with both sides ramping up the war of words.
UK
The FTSE 100 rose 0.9% over the week.
The delta variant first found in India became the dominant Covid-19 strain in the UK. The variant, which is at least 40% more infectious than the previously dominant alpha variant, is expected to delay the UK’s final planned easing of restrictions on 21 June.
UK GDP expanded 2.3% in April, its fastest pace since the coronavirus reopening last summer. Strong retail spending and the full resumption of schooling boosted output, raising hopes of a rapid rebound to pre-pandemic levels of output. [READ MORE…]
What some of our clients have to say about us
“FWD has been instrumental in supporting Oak’s continued business expansion which has necessitated a global PR approach, ensuring we achieve the most relevant exposure for our needs. We’ve seen an uptick in media coverage and digital engagement, along with a steady upward trend in our PR KPIs. Not only does the FWD team add value to our internal operations, they work as a seamless extension to Oak’s in-house team, building strong relationships to ensure an unmatched service experience.
We’re pleased to be working with the forward-thinking team at FWD. Their sector-specific knowledge and commitment to delivering timely results has been refreshing.”
“FWD Research have provided BIBA with a comprehensive and reliable research service over a number of years. We have successfully used their findings to understand market developments, our members and importantly, used research to promote brokers and support our lobbying campaigns”.
Chief Executive Officer, BIBA
“FWD have a deep understanding of the UK General Insurance market and have consistently delivered actionable insights against challenging briefs. Their deep understanding and broad network within the UK broker marketplace makes them an invaluable research partner. I would not hesitate to recommend them.”
Let’s mix up the font and use itals to bring it to life. Property picture if we have one or use iStock.
Strategy Manager, RSA.
Latest Press Release – Thursday 17th June 2021
Worldline’s WL Contact offer supports over a hundred European banks with their customer interactions
Bezons, June 17, 2021 – Worldline [Euronext: WLN] the European leader in the payments and transactional services industry, has rolled out its next-generation Cloud-based solution, putting to good use the experience it has gained in managing customer interactions over a period of 20 years. WL Contact now supports customer communications of over 100 banks, mainly located in Belgium, The Netherlands, Germany and Luxembourg. In total, it handles more than 190,000 bank cards on behalf of these banks, and agents at the Worldline service centre using WL Contact tools take around 215,000 calls every month.
Worldline’s support unlocks productivity gains for banks
Worldline’s customer service center deals with all types of queries for bank cardholders. They may want to put a block on use of their card if they have lost it or had it stolen, check the balance of funds on a prepaid card, or request general information about the bank card.
From the banks’ perspective, bringing in Worldline can save time and unlock productivity gains, especially where handling customer interactions requires an immediate and effective response together with highly secure customer request processing. [READ MORE…]
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“Sage advice, great ideas and an extraordinary level of (positive) media coverage. You couldn’t ask for more from an agency that has become an integral part of our content [...]
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Insight and prior research into your target or intended audience is the foundation of any successful media campaign. As a multi-disciplined agency, we have an independent [...]
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First Quartile (FQ) is an investment content specialist, established in 2000 by a former fund manager, with a clear ethos – to work with a team with an insight and deep [...]
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