- FWD’s proprietary panel of commercial lines insurance brokers, Broking Now, was set up in 2005 to support the industry working together and give insurers direct access to the thoughts, reactions and behaviours of business placing commercial insurance brokers
- Each wave consists of 250 Computer Aided Telephone Interviews (CATI) with a maximum of 20 minutes worth of questions. All with experienced interviewers in the insurance sector
- Every broker on our panel actually places business and at least 50% of that business is Commercial Lines. Over 70% also place some personal lines business (as accommodation or targeted business)
The panel is split by type, size and location of broker:
- National brokers are those who have multiple offices and a National presence. Typically, this is the Top 50 UK general insurance brokers, based upon GWP
- Regional brokers are those who have more than one office but not National presence. Typically, these are the top 50 -250 brokers based upon GWP
- Provincial brokers have a single office and are those brokers who are not in the top 250 brokers (again based on GWP)
- Outputs include charting of data and agreed cross-tables
- Broking Now has been and continues to be an essential tool in helping improve the industry. Numerous Insurers, MGAs and other insurance providers have improved processes, aligned strategy and launched new products on the opinions of the brokers who make up the Broking Now panel