Elephants Don’t Forget, FWD Consulting, MorganAsh, and the Collaboration Network answer your most pressing questions about applying and embedding the FCA’s requirements on customer vulnerability within your firm.
As the financial services industry navigates an increasingly complex landscape, the protection of vulnerable customers has never been more critical. To ensure we’re providing the most relevant support, we embarked on a comprehensive research initiative. We engaged with over 600 industry professionals, from compliance leads to senior executives, to gather their most pressing questions about Consumer Duty and customer vulnerability.
